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Update firmware

Remote firmware update of Queclink GL3xx GPS Tracker with RACEMAP Tracker Management

  • Add the GPS devices to Tracker Management

Add GPS trackers
  • Turn devices on

  • Wait for devices have connected with RACEMAP

  • Send message "Start Firmware Update", the command triggers four times to update the hosted firmware.

Send messages

Hints for a smooth firmware update

  • The firmware file must be hosted on HTTP. HTTPS is not supported — the tracker cannot download from HTTPS URLs.

  • Reboot the GPS tracker before sending the "Update firmware" message.

  • The device must hold a stable server connection for the entire duration of the update. Any interruption will cause it to fail.

    • Avoid basements and enclosed rooms — poor signal is the most common reason updates fail.

    • Before starting, configure the device for stability: disable non-movement detection and set a high-frequency report interval (e.g., 10 sec / 10 sec).

    • Use the SIG column in tracker management to verify signal strength before triggering the update.

hosted FW: R01A13V03_R10A02V03

Devices running older firmware must first be updated to R01A12V09, which is the required bridge firmware, before applying the latest fw version. Paste this URL in the firmware update message to install the bridge firmware R01A12V09: http://static-cdn.racemap.com/trackers/firmwares/gl320m/R01A12V09/GL320M_B7K1_R01A12V09.enc

hosted FW: R01A11V05

hosted FW: R20A14V02

  • Updating the firmware does not reset the previous configuration.

  • Updating the firmware can be done while charging devices.

  • If the battery level is too low the device aborts the update process.

  • You might send the custom command AT+GTUPD multiple times as devices might fail to complete downloading the firmware.

  • Devices automatically reboot after installing the new firmware, which you observe by flashing LEDs. GL320M and GL310M flash with blue LED, GL300M does not noticeably flash with blue LED.

  • Devices remain turned on and will try to reconnect with the tracker management.

  • The firmware version in the tracker management is automatically updated. Verify the tracker info.

Current fw version of devices is automatically requested

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